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RelaxOnChair Ion 3D Massage Chair

Original price $3,299.00 - Original price $3,299.00
Original price
$3,299.00
$3,299.00 - $3,299.00
Current price $3,299.00

Experience ultimate relaxation with the RelaxOnChair Ion 3D full body massage chair. Its innovative 3D massage technology provides deeper massages and 10 preset programs allow for a personalized massage. With a space-saving design and 3-year warranty, this chair is a must-have for your home.


Features

Upholstery: Synthetic Leather

Massage Roller Track: 50” SL-Track

Massage Roller: 3D Quad Style Roller

Massage Roller Adjustments: 3 Levels of Speed, Strength, and Zone

Heat Therapy: Lumbar

Voice Control: No

Specs

Warranty: 3 Year Limited Warranty

User Height Range: 5'2" - 6'5"

Recommended User Max Weight: 320lbs.

Chair Dimensions: 61"L x 33"W x 50"H

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Human Touch, Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized RelaxOnChair Dealer

Official partners with all our brands.

No Sales Tax

We pay the sales tax to pass the savings on to you.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

Explore and experience 3D massages with our ION 3D massage chair. You can now enjoy a professional full body massage every day from the comfort of your home with our ION 3D, our new full body zero gravity massage chair that features an innovative 3D massage technology.

3D massage technology allows the roller heads to protrude from the track to massage areas that are typically neglected by an average massage chair that do not feature this technology. The ability to protrude from the tracks allows the massage roller heads to provide a massage deep into the tissue that would not have been accessible for a typical massage chair, enhancing your relaxation and massage!

RELAXONCHAIR’s ION 3D also comes with 10 preset automatic massage programs to choose from. The manual program allows you to mix and match different types of massages to have a personalized massage for each user.


RelaxOnChair Ion 3D Features



Your Satisfaction with RelaxOnChair is Guaranteed:

  • Free 3 Year Limited Warranty
  • Free Shipping & No Sales Tax in the U.S.

RelaxOnChair Ion 3D Massage Chair

Ultimate Relaxation

Comprehensive Massage System

RelaxOnChair Ion 3D Massage Chair

Targeted Relief

Treat your tired feet with the triple foot roller featuring heel shiatsu pressure. Benefit from the patented 6 Roller Back Massage Mechanism, offering 5 key massage techniques and a comprehensive 38 airbag massage system that targets various areas including the shoulders, arms, hands, thighs, calves, and feet.


RelaxOnChair Ion 3D Massage Chair

Enhanced Features

Experience lower lumbar heat therapy for improved blood circulation and a 2nd Gen. Smart Body Scanning feature that measures your upper body for a tailored massage.

RelaxOnChair Ion 3D Massage Chair

Personalized Experience

Select from 10 preset automatic programs, including regular and specialty programs like Yoga and Stretch. Adjust the 3D massage intensity to control the protrusion of the massage roller heads. Customize manual settings such as back massage speeds and width control, airbag intensity levels, massage zones, and foot roller speeds.


Specifications

Made In China
Massage Roller 3D Quad Style Roller
Massage Roller Track 50” SL-Track
Massage Roller Adjustments 3 Levels of Speed, Strength, and Zone
Glute Massage Massage Roller
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage Massage Rollers and Air Compression
Recline Powered
Zero Gravity Recline Yes
Automatic Programs 10
Manual Programs Yes
Massage Techniques Kneading, Tapping, Dual, Shiatsu and Rolling
Deep Tissue Massage Yes
Stretch Program No
Memory Program No
Vibration No
Heat Therapy Lumbar
Total Airbags 38 Airbags
Airbag Intensity Adjustments 3 Levels of Intensity
Calf Massage Air Compression Massage
Ottoman Length Adjustment Yes
Bluetooth Speakers Yes
Chromotherapy No
Upholstery Synthetic Leather
Timer Settings 10/20/30 Minutes
Device Charging No
Air Massage Shoulders, Arms, Thighs, Calves, and Feet
Distance to Wall 3.5"
Height Range 5'2" - 6'5"
Ion Therapy No
Controller Types Slim LCD Remote
Controller Languages -
Voice Control No
Dimensions Upright 61"L x 33"W x 50"H
Dimensions Reclined 68"L x 33"W x 41"H
Seat Width -
Chair Weight 255lbs.
Recommended User Max Weight 320lbs.
Shipping Dimensions
Shipping Weight 356lbs.
Warranty 3 Year Limited Warranty

Customer Reviews

Based on 1 review
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E
Elena S.
Massage chair

Although I was missing the manual upon delivery the customer service area was great in responding. Ive been using the preprogrammed functions and trying the manual ones but limited on manual setting without knowing how to use them.
The chair itself feels GREAT. The delivery was timely and utilized white glove delivery option. GLAD I DID!

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