Q: Why should we purchase from Massage Chair Warehouse?

Q: Are your massage chair prices competitive?

Q: What is your massage chair return or exchange policy?

Q: What are the delivery options with a massage chair?

Q: I have never bought a big purchase like this from the net. Please help.

Q: Does it matter where the massage chair is made?

Q: Which is better, leather or PVC?

Q: How do I place my order?

Q: When will my credit card be charged?

Q: Are there differences in massage chairs versus massage loungers?

Q: Who makes the best massage chair on the market?

Q: Why should we purchase from Massage Chair Warehouse? A: You should only purchase from Massage chair Warehouse if you find a massage chair that we carry fitting your needs. We do have the widest selection of massage chairs at the lowest prices. We offer free candid advice on all massage chairs, whether we carry the line or not. We test and try so many massage loungers that we want you to benefit from our knowledge. We buy in bulk and pass the savings on to you.

Q: Are your massage chair prices competitive? A: We offer price matching. If you find the same massage chair cheaper than what we quoted you, we will try to match it. We have a simple price structure and do not have hidden charges. Our price matching is based on comparing the total delivered cost of the massage chair. This way we are truly matching prices for the massage chair.

Q: What is your massage chair return or exchange policy? A: Please click onto "policies" for more information.

Q: What are the delivery options with a massage chair? A: Massage chair Warehouse offers three (3) different delivery options. Our standard free delivery is curbside delivery. Curbside delivery will deliver your massage chair in the box to the front of your house and requires a signature for release. We offer Threshold delivery for an additional fee. Threshold delivery will deliver your massage chair in the box inside the front door of your house and requires a signature for release. We offer White Glove delivery for an additional fee. White Glove delivery will deliver your massage up a maximum of two (2) flights of stairs. They will un-box the massage chair and place it in the location of your choice. They will set up the massage chair, removes the packaging materials and require a signature for release. Please call us to discuss what option is best for you.

Q: I have never bought a big purchase like this from the net. Please help. A: We are here to help and guide you through every step of the massage chair purchasing process. We want you to feel comfortable and confident that you are getting a great value for your money. We prefer you get the right massage chair whether you buy it from us or not. We feel it is important that you are educated, so you can make the most informed decision possible. We want you to be 100% confident in your massage chair purchase. We offer a money back guarantee for 30 days on your massage chair purchase less shipping expenses. We try our best to reduce your risk in purchasing a massage chair. We only offer advice and leave the decision up to you!

Q: Does it matter where the massage chair is made? A: Typically, it does not matter where the chair is manufactured. What’s more important is how well the chair performs. Some manufacturers make their massage chairs in different countries. This is why we do extensive testing of the massage chairs we carry. We don’t buy on reputation of the manufacturer—we buy based on the solid fundamentals of each particular model that they carry. Of course, there are massage chair manufacturers that cut corners, but rest assured they did not make it through our strenuous tests. The premier massage chair manufacturers like Panasonic, Interactive Health, Omega Massage and Sanyo have continued to raise the bar of performance and quality on the massage chairs. Their best massage chairs are very strong, reliable and durable.

Q: Which is better, leather or PVC? A: Both. It really depends upon your lifestyle. PVC is low maintenance and would be more suitable in a high traffic home, where you have pets, children, etc. running around. On the other hand, Leather requires a bit more maintenance. If the massage chair will be in a low traffic area, then leather is a great buy. It is really your preference that matters the most.

Q: How do I place my order? A: Once your order is verified and confirmed for accuracy, then your credit card will be will be charged on the day of your order. We usually ship within 1-2 days of receiving and confirming your order. If by chance, we are out of stock, we may charge your credit card to secure the particular massage chair on back order. This way, when your massage chair arrives at Massage chair Warehouse, it will be immediately shipped to you.

Q: When will my credit card be charged? A: Once your order is verified and confirmed for accuracy, then your credit card will be will be charged on the day of your order. We usually ship within 1-2 days of receiving and confirming your order. If by chance, we are out of stock, we may charge your credit card to secure the particular massage chair on back order. This way, when your massage chair arrives at Massage chair Warehouse, it will be immediately shipped to you.

Q: Are there differences in massage chairs versus massage loungers? A: Like most products there are many different descriptions of the same product. Massage chairs are also known as massage recliners, massage loungers, therapeutic loungers, robotic massage chairs, electric massage chair and even shiatsu massage chairs. All of these are massage chairs.

Q: Who makes the best massage chair on the market? A: It depends. The best massage chair is the one that is the best fit for you and your budget. Ultimately, you are the judge of what is best for you. We can tell you what sells the most, what features are most popular, etc. We find that the best manufacturers are Interactive Health, Omega Massage and Panasonic. They have the most stringent quality controls, build very reliable massage loungers and have great features incorporated into their massage chairs. As far as what’s the best massage chair that we will leave to you. Ultimately, you are the judge of what is best for you!

Massage Chair Warehouse, Inc. 2825 West Main Street Bozeman, MT 59718 Toll Free: 1-888-252-4088 For more information - info@massagechairwarehouse.com